Online Payments
Pointa supports integrations from both Stripe and Windcave for online payments and deposits. Here we will run through the setup for both below.
Stripe
Stripe is used for online payments and deposits, such as deposits required during Online Bookings.
Before connecting Stripe, have the following ready:
Access to the business Stripe account, or authority to create one
Business legal name and trading name
Business address and contact details
Business/tax registration details, where applicable
Details for the authorised representative or business owner
Bank account details for payouts
Identity or business verification documents, if Stripe requests them
Go to: Settings > Apps > Stripe
If Stripe is not connected, click:
Connect to Stripe
This can be used to set up a new Stripe account or connect an existing Stripe account.
Once connected, Pointa will show the connected Stripe account name.
If Stripe shows that the account needs attention, click Fix now. This usually means Stripe requires additional information before payments can be accepted.
Stripe’s requirements vary by country and business type. See Stripe’s official guide: Required verification information.
To disconnect Stripe:
Settings > Apps > Stripe > Disconnect from Stripe
After Stripe is connected, choose it as the payment gateway in the online booking payment settings:
Settings > Sales > Payments and deposits
You can then choose whether online bookings require:
No online payment
Full payment
A percentage deposit
If using a percentage deposit, enter the deposit percentage and select the payment gateway.
See Online Bookings for more information about deposits and payment requirements.
Windcave Online Payments
Windcave can be used as an online payment gateway for online payments and deposits.
Before connecting Windcave for online payments, have the following ready:
A Windcave merchant account
Windcave username
Windcave Restful API key
Go to:
Settings > Apps > Windcave
Turn on Enabled, then enter:
Windcave username
Windcave Restful API key
For existing Windcave merchants, log in to Windcave and go to:
User Accounts > My User
Your username and Restful API key should be available there.
Windcave login: sec.windcave.com/pxmi3/logon
Click Save changes.
For existing Windcave merchants, the Windcave screen directs users to sign in to Windcave and find these details under:
User Accounts > My User
After Windcave is enabled, select it in:
Settings > Sales > Payments and deposits
Windcave in Apps is for online payments. This is separate from Windcave EFTPOS terminal pairing for in-store POS payments.
Online Payment Gateway Selection
Connecting Stripe or Windcave does not, by itself, decide what customers must pay online.
After connecting the gateway, go to:
Settings > Sales > Payments and deposits
If no payment gateway is configured, Pointa will warn that online payments cannot be accepted.
If one or more gateways are available, choose:
Whether online payments are required
Which payment gateway to use
Deposit percentage, if using percentage deposits
A booking may show as deposit pending while the customer is completing online payment.