What is Pointa?

Pointa is a smart appointment and business management platform designed to help salons, clinics, and spas run more efficiently — from booking to payments.

Who is Pointa for?

Pointa is built for businesses that rely on appointments — including salons, spas, barbers, wellness clinics, and more.

Can my clients book online?

Yes, provided this add-on is purchased within your package. Pointa provides a clean, mobile-friendly booking interface your clients can use 24/7.

Can I control which services or staff are bookable online?

Absolutely. You decide what’s available for online booking, and you can set individual staff availability too.

Does Pointa support online payments?

Yes, Pointa integrates with payment providers Stripe & Windcave so you can take deposits or full payments online.

Can I accept payments in-person?

Yes. Pointa supports in-person payments through integrated POS hardware (optional).

Can staff manage their own schedules?

Yes. Staff can access their own calendar, see bookings, and manage availability from any device with their own unique login.

Can I restrict what staff can see?

Yes. You control access levels, so staff only see what they need to.

Is it easy to switch to Pointa?

Yes. We help you migrate your data and configure your account to suit your business.

Do you offer customer support?

Yes. Our team is here to help via email and phone — whether you’re onboarding or need ongoing assistance.

How much does Pointa cost?

See our pricing page for up to date pricing.

Do you offer a free trial period?

Yes! We are confident you’ll love Pointa and what it has to offer but for your peace of mind we are happy to offer a 14-day free trial on request.

Are there any contracts?

No. Pointa is pay-as-you-go. Cancel anytime.

Is my data secure?

Yes. We use industry-standard encryption, regular backups, and secure hosting to keep your data safe.

Can I export my data?

Yes. You can export client lists, appointment history, and reports at any time.