Terminating Staff
When it comes to a staff member leaving, there are a few things we need to ensure are completed:
They are removed from the appointment book from their final date of employment
They no longer have access to Pointa
Let’s run through the process:
At the end of a staff member’s employment, first remove them from future appointment-book visibility.
Best practice:
Go to Staff.
Select the staff member.
Open Roster.
Add a new base roster from the effective date.
Leave all days unticked.
Add a note if useful.
Select Save.
This removes the staff member from the booking sheet from that effective date.
After their final day of work, delete the staff member:
Go to Staff.
Search for the staff member.
Open the menu beside their name.
Select Delete.
Confirm the deletion.
Deleting a staff member removes them from normal staff lists and revokes their Pointa access if they had it.
If a staff member is deleted accidentally, contact Support to reinstate them.