Selling a Gift Card

Best practice is to sell gift cards through the Point of Sale.

Go to: Sales > Sell

Then:

1. Open or select the correct register.

2. Select Gift Card from the item/category area.

3. Choose the gift card type: Value or Item.

4. Enter the value, or select the items included on the gift card.

5. Enter sender details if required.

6. Enter recipient details if required.

7. Tick whether to email a copy to the sender and/or recipient.

8. Add a gift message if required.

9. Review the gift card preview.

10. Select Add gift card.

11. Take payment for the sale.

12. Click Complete Sale.

The gift card is not active until the sale is completed. This is important. If the gift card is added to the cart but the sale is parked, abandoned, or not completed, the gift card remains inactive and cannot be redeemed.

Emailing a Gift Card

When selling the gift card, you can choose to email a copy to:

- the sender

- the recipient

If either option is ticked, the relevant name and email address are required.

Gift cards can also be emailed later from the gift card record, provided the card is active and not expired.

Go to: Sales > Gift Cards

Open the gift card, then select Email.

Downloading or Printing a Gift Card

Gift cards can be downloaded as a PDF.

Go to: Sales > Gift Cards

Open the gift card, then select Download.

The PDF includes the gift card code, business details, recipient details, message, included items if applicable, expiry date if applicable, and terms and conditions.