Gift Card Setup

Gift cards in Pointa are handled as a special sales item and payment type. Do not create a normal product called Gift Card. When gift cards are enabled, Pointa creates the correct system item and Gift Card payment type automatically.

Gift Card Setup

Gift card settings are managed from:

Settings > Sales > Gift Cards

Options include:

• Enable selling gift cards

• Allow gift cards to expire

• Expires in

• Prefix

• Terms and Conditions

If gift cards are disabled, you can no longer issue new gift cards. Existing gift cards can still be redeemed until they expire.

The Prefix appears before the gift card number. For example, a prefix of GC may create codes like GC-001.

The expiry setting only affects new gift cards created after the setting is changed. Existing gift cards keep their existing expiry date unless you manually extend them.

The terms and conditions appear on the downloaded gift card PDF. The gift card PDF also uses the business logo if one has been uploaded.

Types of Gift Card

Pointa supports two types of gift card.

Value gift cards have a dollar value, such as $50 or $100. They can be used as payment against a future sale until the balance is used.

Item gift cards are linked to one or more specific products, services, or packages. They can only be redeemed when the matching item is in the sale.

Most businesses will use Value gift cards most of the time. Item gift cards are useful where the voucher is specifically for something like a treatment, package, or service rather than a dollar amount.