Loyalty Rewards
Loyalty Rewards allow you to reward returning customers by giving them a percentage of eligible purchases back as store credit. The reward credit accumulates in the customer's reward balance and can be redeemed against future purchases.
Loyalty Rewards depend on three things:
Rewards must be enabled in Settings > Sales.
The customer must be ticked as a Reward scheme member. See Creating a New Customer.
The item sold must allow customer rewards. See Products and Services.
When a qualifying sale is completed, Pointa calculates the reward value using the rewards percentage in Sales settings. The reward amount is added to the customer’s reward balance as customer credit.
Example: if rewards are set to 5%, the customer is a rewards member, and they buy $100 of reward-eligible services/products, Pointa adds $5 to their reward balance.
Rewards can later be redeemed as a payment type when making a sale.