Editing a Gift Card

Inactive gift cards can still be edited before the sale is completed. Once a gift card has been activated, the value and included items cannot be changed. You can still update details such as sender, recipient, email details, message, and expiry where applicable.

This protects the transaction history once money has been taken.

Extending an Expiry Date

If gift card expiry is enabled, an active or expired gift card can be opened and the expiry date can be updated.

Go to: Sales > Gift Cards > Open gift card > More menu > Extend

If an expired gift card is extended to a future date, it can become active again.

Editing Sender/Recipient Details

If you need to update customer sender or recipient details including the message, go to:

Sales > Gift Cards > Open gift card > More menu > Edit

Here you can update the details, and then select Continue and Save.

If you need to resend the gift card then select the Mail icon or Download as a PDF.