Signing In and Out of your Pointa account
Here is a simple guide to signing in and out of your Pointa account.
Signing In
Open a browser.
Go to app.hellopointa.com.
Enter your email address.
Enter your password.
Optional: tick Remember me on this device.
Select Sign in.
If the staff member belongs to more than one business, or the business has more than one branch, Pointa may ask you to choose a business or branch before continuing.
Remember Me On This Device
Remember me on this device keeps the session available on that device to support easier unlocking.
Use it on trusted devices only, such as a business-owned front desk computer. Avoid using it on public or shared personal devices.
Sign Out
Signing out ends the current session and returns to the sign-in screen.
Open the user menu in the top-right corner.
Select Sign out.
Use sign out when finishing on a device, changing to a different physical computer, or when the device should no longer remember that user.
Lock vs Switch User vs Sign Out
Use Lock when the same user will return shortly.
Use Switch user when another staff member is taking over on the same device.
Use Sign out when the user is finished on that device or the device should not retain access.